Ecole Ducasse
(Nai Lert Group)

Luxury Culinary Academy

Custom Website, CRM Development & Marketing Automations

For Ecole Ducasse Nai Lert, we developed a custom website and CRM-integrated platform to streamline student enrollment, manage course schedules, and enhance digital engagement. Our tailored solution unified lead management across social platforms, the website, and direct inquiries, ensuring a seamless booking and communication process for students and administrators.

The implementation of our custom CRM system optimized lead capture, automated enrollments, and drove a significant increase in student applications and course sign-ups.

  • Client Overview

    Ecole Ducasse Nai Lert is a renowned culinary academy offering world-class training programs for aspiring chefs and hospitality professionals. The academy required an efficient digital ecosystem to manage student enrollments, streamline lead tracking, and reduce administrative bottlenecks.

  • Project Goals

    Ecole Ducasse Nai Lert partnered with Narrative Frame to streamline student enrollment, automate lead management, and reduce admin workload. Our CRM-integrated platform centralized inquiries, automated registrations, and improved course scheduling, enhancing efficiency and boosting enrollments.

Key Deliverables

  • 1

    Custom CRM-Connected Website

    We developed a seamless digital enrollment platform for Ecole Ducasse Nai Lert, integrating a student-friendly scheduling system with automated lead capture forms. This ensured a frictionless booking experience while optimizing lead conversion.

  • 2

    Lead Management & Automation

    Our system centralized all inbound leads, capturing inquiries from social media, the website, and direct interactions. Automated email workflows streamlined follow-ups, improving engagement and increasing student enrollments.

  • 3

    Course & Enrollment Dashboard

    We introduced a real-time enrollment dashboard that allowed administrators to track class availability, monitor applications, and manage student data efficiently. This significantly reduced manual administrative work and improved response times.

  • 4

    Marketing Automations

    To enhance student engagement, we implemented automated email sequences targeting prospective students with personalized course recommendations. Additionally, automated reminders for upcoming courses and open enrollments helped increase sign-ups.

Client Achievements

  • 30% Reduction in Administrative Work

    The CRM system automated manual tasks, allowing the team to focus on high-value strategic initiatives.

  • 25% Increase in Course Sign-Ups

    Streamlined student enrollment led to a direct increase in class registrations.

  • 20% Growth in Product-Related Sales

    CRM-driven personalized engagement boosted academy merchandise and product sales.

  • Faster Response Times & Improved Lead Conversion

    Automated lead tracking and email sequences enhanced communication efficiency, resulting in higher student satisfaction.

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