Custom CRM Development

We create custom CRM systems tailored to your specific needs. Our solutions are designed for flexibility, scalability, and seamless integration with your existing tech stack, ensuring efficient lead management, data segmentation, and omni-channel customer interactions. Unlock new revenue streams and boost operational efficiency with our tailored CRM solutions.

Streamline operations and boost growth with custom CRM systems designed for seamless integration, efficient lead management, and enhanced customer engagement.

Key Features of Our Custom CRM Solutions

  • Omni-Channel Customer Interactions

    Centralize customer communications across multiple channels into one platform, providing a consistent experience and ensuring no interaction is missed.

  • Lead Management & Segmentation

    Efficiently track, nurture, and segment leads with precision, optimizing your sales funnel and maximizing conversion rates.

  • Data-Driven Insights

    Leverage advanced analytics to gain actionable insights, enabling informed decision-making that drives strategic growth.

  • Custom Module Development

    Develop bespoke modules tailored to your business needs, such as portals for specific stakeholders—be it students, vendors, or staff. These portals enhance the efficiency and transparency of operations by providing role-specific access to relevant information.

  • Scheduling & Calendar Management

    Create complex, multi-location scheduling and calendar tools that streamline the booking process for both staff and customers, ensuring all appointments and interactions are effectively managed and tracked.

How We Craft Your Custom CRM Strategy

  • 1

    Discovery & Analysis

    We begin with a thorough analysis of your business needs, existing systems, and growth goals to lay the foundation for a custom CRM strategy.
  • 2

    Design & Development

    Our team designs and builds a CRM system tailored specifically to your processes, ensuring seamless integration with your existing tech stack.
  • 3

    Implementation & Training

    We implement the CRM solution with minimal disruption to your operations and provide comprehensive training to your team for optimal usage.
  • 4

    Ongoing Support & Optimization

    Our commitment doesn’t end at delivery. We offer continuous support and regular optimizations to ensure your CRM adapts as your business evolves.

Why Choose Narrative Frame?

At Narrative Frame, we craft custom CRM systems tailored to your unique business needs, driving growth and operational efficiency. We also design visually stunning websites deeply integrated with robust CRM systems, ensuring every customer interaction is optimized for maximum engagement and conversion.

Case Studies

We have worked with a number of emerging startups and growing brands across several industries.

Skin design tatoo 1

Skin Design Tattoos: Luxury Tattoo Parlour

For Skin Design Tattoo (SDT), we delivered a custom-built CRM system tailored to their operational needs, including personalized dashboards, marketing automations, and seamless website integration. These deliverables resulted in a 20% revenue increase and a significant reduction in manual workload.

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Moor Spa: Skin Care, Body Care & Wellness

We reimagined Moor Spa's digital narrative with an elevated web presence and a strategic content approach. This transformation has not only polished the brand's image but has also broadened its reach, engaging a wider and more active customer base.

Discover Moor Spa
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Cartesiano: Boutique Wellness Resort

We developed and implemented a comprehensive CRM system for Cartesiano, seamlessly integrating their booking system with their website to enhance guest experience. Additionally, we revamped their social media and online content, and introduced automated marketing strategies.

Explore Cartesiano

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